Separate roofing enquiries by project
Make the job types you want explicit. The campaign brief should help your team recognise a relevant opportunity without presenting a consumer’s description as a diagnosis of the roof.
- Repairs, replacement or other roofing work your business confirms it provides.
- Residential or commercial properties and the roof types your team works on.
- Project timing, including whether urgent requests fit your operating capacity.
- Geographic limits and any minimum scope or project requirements agreed for the campaign.
Collect enough information for a useful first call
Roofing customers may know there is a leak or visible damage without knowing the cause or the appropriate repair. An enquiry should give your team a starting point, while leaving inspection and recommendations to the contractor.
- The property location and whether your team serves that area.
- The work requested, property type and roofing material where the customer knows it.
- A short description of the concern and when the customer wants to discuss it.
- The enquirer’s relationship to the property, contact details and permission for follow-up.
Agree which details must be present and how an enquiry will be reviewed against the brief. Receipt of a form is not proof of qualification. Read our guide to what makes a qualified lead.
Australia, New Zealand and US service areas
Tell us the Australian or New Zealand postcodes or US ZIP codes your team serves, rather than relying on a broad country label. We discuss campaign availability, local project requirements and any exclusions before launch. Your territory can be narrower than a city, state or country.
One accepted lead, one eligible business
The exclusive campaign model supplies each accepted lead to one eligible business. When several clients serve the same area, separate leads can rotate among them; the same lead is not shared or resold to competing clients. A prospective customer may still approach other providers themselves.
Pricing, acceptance criteria and delivery terms are confirmed in the agreed scope before a campaign starts. Discuss how enquiries outside the brief will be handled, and compare the full offer with our pay-per-lead pricing guide.
Confirm the work before you quote
Your team establishes the roof condition, access requirements and appropriate scope through its own assessment. Record whether the enquiry led to contact, an inspection, a quote or an unsuitable project. This gives a clearer basis for refining the campaign than assuming every repair enquiry should become a replacement job.
Your business handles customer contact, assessment, quoting and service delivery. A qualified lead is an opportunity, not a guaranteed sale. Our enquiry follow-up guide covers practical ways to record the next steps.
Questions about roofing leads
Can I focus on roof replacements rather than small repairs?
Discuss that preference before launch so the campaign brief and acceptance criteria distinguish the work you want. The contractor still confirms the appropriate scope after assessment; a customer’s initial request does not prove replacement is required.
Are emergency or storm-damage enquiries included?
Urgent work can be considered when it fits your agreed scope and ability to respond. Define those requirements in the brief. Your team confirms the work needed and any insurance-related questions with the customer.
Can a campaign cover particular roof or property types?
Tell us which materials, property types and jobs your team accepts. Relevant questions can then form part of the agreed brief, with unknown details left for your follow-up rather than treated as verified facts.
Set the brief for your next campaign
Tell us about your services, locations and preferred work using the business enquiry form. The enquiry starts a discussion; it does not automatically activate a campaign.
Discuss your campaign